- No.
- 1
- Test task
- Sign up and create a first document
- Success criteria
- Within 3 minutes without help
- Check
- Unchecked
TemplatesSurveys & feedback · Usability test
Usability test notes
When you have a few people try an app, website or service and your team gathers the observations and findings for each task in one document
What's inside · Table 3 · Checklist 3
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Usability test notes
- Test date
- Not set
- Host
- Not set
- Number of participants
- Not set
Change the tasks table to tasks for your own service, then delete the example line in the observation log and add your own.
Test task
Write what participants will be asked to do. If you rename a task, update the ‘Test task’ options in the log to match.
| No.Number | Test task | Success criteria | CheckCheckbox |
|---|---|---|---|
| 1 | Sign up and create a first document | Within 3 minutes without help | Unchecked |
| 2 | Share with a friend | Finds the link and sends it | Unchecked |
| 3 | Add a row to a table | The value gets saved | Unchecked |
- No.
- 2
- Test task
- Share with a friend
- Success criteria
- Finds the link and sends it
- Check
- Unchecked
- No.
- 3
- Test task
- Add a row to a table
- Success criteria
- The value gets saved
- Check
- Unchecked
Observation log
One line per participant and task. Use nicknames for participants. Delete the example line before you use it.
Observation log
| Observation | Participant (nickname) | Test task | Outcome | Severity | Notes |
|---|---|---|---|---|---|
| (Example) Couldn't find the Share button | Participant 1 | Test task 2 | Succeeded with help | Not set | This is an example line. Delete it and write your own. |
- Participant (nickname)
- Participant 1
- Test task
- Test task 2
- Outcome
- Succeeded with help
- Severity
- Not set
- Notes
- This is an example line. Delete it and write your own.
Findings and actions
| Finding | TimesNumber | Action | AssigneeAssignee | DoneCheckbox |
|---|---|---|---|---|
| Empty | 0 | Empty | Empty | Unchecked |
| Empty | 0 | Empty | Empty | Unchecked |
- Finding
- Empty
- Times
- 0
- Action
- Empty
- Assignee
- Empty
- Done
- Unchecked
- Finding
- Empty
- Times
- 0
- Action
- Empty
- Assignee
- Empty
- Done
- Unchecked
Get consent first before recording or quoting anyone.
☐
Set the tasks and success criteria.
☐
Logged observations for each participant.
☐
Decided on an action for each finding.